Comments on: HP Recovery in Windows Vista

By: Dave

Dave — Fri, 21 Oct 2011 22:29:06 +0000

Tap f8 at boot. You should see an option to enter Safe Mode. From there you will see the administrator login. Use the admin password to enter Windows. Create a new acct of change the password to a current acct.

By: Dave

Dave — Fri, 21 Oct 2011 22:26:19 +0000

Unless the utility gives you the option to restore without erasing the data, then yes, you will lose everything. A second option will be to burn what is call a LIVE CD. Ubuntu.com has the option to create a bootable version of Linux right on a DVD. They do this so you can try the Linux before you actually install it on a computer. The benefit of this is you will likely be able to see the C: drive and all of its data so you can either move it to an external hard drive or to a USB thumbdrive. Of course, you will need to make the ubuntu disk on a different computer that has a DVD burner. Follow the instructions on the website–it’s not difficult–and make the disk. http://www.ubuntu.com/download

By: Tony Dang

Tony Dang — Fri, 21 Oct 2011 22:12:43 +0000

Hello,

Can you please help. My wife turned the computer on the other day as usual but this time we get a black screen that says “A disk read error occurred Press Ctrl+Alt+Del to restart”. When we do that it acts like it’s gonna boot up and goes to the blue HP Invent screen but then after it automatically goes to the Recovery Manager screen. When I’m at the Recovery Manager screen and click on cancel, it does the same thing. It acts like it’s going to boot up, goes throught the blue HP invent screen, then a black screen that says “Windows is loading files” then it goes right back to the Recovery Manager screen.

If I click next and use the program to recover my computer to its factory condition on the Recovery Manager screen, will I lose all my files like music, pictures and reports? I have an HP Pavilion Elite m9152p running Vista. Thank you in advance for any assistance you can provide.

Tony

By: Kelly allen

Kelly allen — Fri, 21 Oct 2011 21:59:11 +0000

Iv gone through the recovery stages, my computer restarts then it says ‘other user’ and asks for a user name and password. I have only ever had two users on this computer and neither of those work. Please help

By: Dave

Dave — Mon, 17 Oct 2011 18:41:02 +0000

I would get an external hard drive. They are USB and will plug into your computer’s USB port. There is nothing you need to do to make it work, as it will appear in Computer under a different drive letter. You can then go to Start>Computer and click the C: drive. Under Users, you will see all of your information is located there. Computer the entire user folder for your account to the external hard drive, as you WILL lose all of your data when you do the recovery. When the recovery is complete, copy everything back over. Just be sure to unplug the USB drive before doing the restore so you don’t accidentally delete your data. If you need more help, please join our forums.

By: donna roper

donna roper — Sun, 16 Oct 2011 15:17:05 +0000

hi,
help,help help,i have a dell computer running on vista im not really technically minded at all.i think i need to do a factory reset but somewhat apprehensive about doing it.how can i do this without loseing my desktop,running system,and service provider.really scared i will totally mess my comp up and loose everything.can you help please?

thanks in advance
donna

By: Kaden

Kaden — Thu, 13 Oct 2011 01:53:40 +0000

I told my garmndotehr how you helped. She said, bake them a cake!

By: Baby

Baby — Fri, 07 Oct 2011 21:26:30 +0000

Well I have been on that but it doesnt seem like it would stop this issue I dont have a disk to save everything on and cannot risk losing the pics again
Is there any other way that you know of?