Comments on: Can't Remove Virus http://www.pctechbytes.com/security/cant-remove-virus/ computer repair by pctechbytes Tue, 07 Feb 2012 19:17:44 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dave http://www.pctechbytes.com/security/cant-remove-virus/#comment-3321 Dave Thu, 27 Oct 2011 20:06:32 +0000 http://www.pctechbytes.com/?p=1724#comment-3321 Do you know what is taking up all of this space? How can you be sure it is a virus? You may be losing the hard drive. I would run a check disk http://www.pctechbytes.com/windows-7/check-hard-drive-for-errors/ Do you know what is taking up all of this space? How can you be sure it is a virus? You may be losing the hard drive. I would run a check disk http://www.pctechbytes.com/windows-7/check-hard-drive-for-errors/

]]> By: ephraim http://www.pctechbytes.com/security/cant-remove-virus/#comment-3320 ephraim Thu, 27 Oct 2011 19:45:07 +0000 http://www.pctechbytes.com/?p=1724#comment-3320 Please help I have a very bad virus the use a lot of my free disk space (I had 60 GB free now have 10 GB). I get the virus from a flash drive (usb) and I have tried many antiviruses (avira, malwarebytes, superspyware, trend micro) but my free space will not come back meaning I still have the virus. Please help I do not want to lose my documents. Please help
I have a very bad virus the use a lot of my free disk space (I had 60 GB free now have 10 GB). I get the virus from a flash drive (usb) and I have tried many antiviruses (avira, malwarebytes, superspyware, trend micro) but my free space will not come back meaning I still have the virus. Please help I do not want to lose my documents.

]]> By: Robert http://www.pctechbytes.com/security/cant-remove-virus/#comment-1211 Robert Tue, 01 Feb 2011 04:37:09 +0000 http://www.pctechbytes.com/?p=1724#comment-1211 I agree with the above procedure for using Malwarebytes in safe mode. I would however apply this procedure first and use the Malwarebytes procedure above as the second procedure. First make a bootable AVG Rescue Disc, Kaspersky Rescue Disk, etc., then boot to the cd and remove whatever it found in the command-line interface. Second, use the malwarebytes procedure outlined above and remove what it found. If you could identify the above virus as Antivirus 2010, back up your registry and follow the removal procedure to remove the known registry entries for that virus. Reboot into the normal windows environment. Third, if you can successfully boot into the normal Windows environment and run a full scan, you may be able to successfully remove everything malicious. It won't take long to find out. If that appears successful, click start, run, type cmd and hit enter, type "chkdsk /r", press enter and restart your pc to let it check the files and attempt to repair any files that were corrupt by the virus or removal process. Seems like a long process but it works well if you can get to the point of functioning in the windows environment. Rob~ http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/ http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/ I agree with the above procedure for using Malwarebytes in safe mode. I would however apply this procedure first and use the Malwarebytes procedure above as the second procedure.

First make a bootable AVG Rescue Disc, Kaspersky Rescue Disk, etc., then boot to the cd and remove whatever it found in the command-line interface.

Second, use the malwarebytes procedure outlined above and remove what it found. If you could identify the above virus as Antivirus 2010, back up your registry and follow the removal procedure to remove the known registry entries for that virus. Reboot into the normal windows environment.

Third, if you can successfully boot into the normal Windows environment and run a full scan, you may be able to successfully remove everything malicious. It won’t take long to find out.

If that appears successful, click start, run, type cmd and hit enter, type “chkdsk /r”, press enter and restart your pc to let it check the files and attempt to repair any files that were corrupt by the virus or removal process.

Seems like a long process but it works well if you can get to the point of functioning in the windows environment.

Rob~

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/
http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/

]]> By: Dave http://www.pctechbytes.com/security/cant-remove-virus/#comment-1210 Dave Mon, 19 Jul 2010 16:22:51 +0000 http://www.pctechbytes.com/?p=1724#comment-1210 You should consider joining our forums, as this could take a while to sort out. It's at http://www.pctechbytes.net/forums/ What Operating System are you running? Do you have a Windows disk or Recovery Disks? The ideal plan is to have a real Windows disk and do a repair of the installation. If we have to resort to a recovery, this will typically revert the computer back to factory condition, but all of your data will be lost. You should consider joining our forums, as this could take a while to sort out. It’s at http://www.pctechbytes.net/forums/

What Operating System are you running? Do you have a Windows disk or Recovery Disks? The ideal plan is to have a real Windows disk and do a repair of the installation. If we have to resort to a recovery, this will typically revert the computer back to factory condition, but all of your data will be lost.

]]> By: Eve http://www.pctechbytes.com/security/cant-remove-virus/#comment-1209 Eve Mon, 19 Jul 2010 14:43:49 +0000 http://www.pctechbytes.com/?p=1724#comment-1209 I have HP d6000, yesterday it was attacked by virus Antimalware Doctor - this morning I tryed to fix it with an antivirus program Spyware doctor in the safe mode because in the normal mode i couldn't do anything - everything was infected and I couldn't open any program. So I installled Spyware doctor on safe mode and i he asked me to restart computer. Now I can't restart my computer anymore - not on safe mode, not on normal mode - windows automatically tries Startup Repair and says that it cannot repair my computer.... what should I do now? please, help! I have HP d6000, yesterday it was attacked by virus Antimalware Doctor – this morning I tryed to fix it with an antivirus program Spyware doctor in the safe mode because in the normal mode i couldn’t do anything – everything was infected and I couldn’t open any program. So I installled Spyware doctor on safe mode and i he asked me to restart computer. Now I can’t restart my computer anymore – not on safe mode, not on normal mode – windows automatically tries Startup Repair and says that it cannot repair my computer…. what should I do now? please, help!

]]> By: Louie http://www.pctechbytes.com/security/cant-remove-virus/#comment-1208 Louie Fri, 16 Jul 2010 02:51:44 +0000 http://www.pctechbytes.com/?p=1724#comment-1208 I also like your approach to removing viruses. I would add the CCleaner registry tool. I would also research on the web how to remove said virus and remove it manually. this requires more skill and is more efficient. I do not like the system restore idea. Sometimes the restore feature can do more harm than good. It can deactivate your internet connection or ability to update. I also like your approach to removing viruses. I would add the CCleaner registry tool. I would also research on the web how to remove said virus and remove it manually. this requires more skill and is more efficient. I do not like the system restore idea. Sometimes the restore feature can do more harm than good. It can deactivate your internet connection or ability to update.

]]> By: Dale Lancaster http://www.pctechbytes.com/security/cant-remove-virus/#comment-1207 Dale Lancaster Mon, 05 Jul 2010 21:20:18 +0000 http://www.pctechbytes.com/?p=1724#comment-1207 I agree with the information you provided - thanks. The only tweak is I would completely skip the MalwareBytes download. Just go directly to the system restore, this is much quicker and more thorough than MalWareBytes. Sometimes the restore does not work (it actually gives an error) and then you have to try other things and maybe MalWareBytes will handle things at that point. But overall system restore is the way to go and then update your Java, Flash and Adobe Reader software (along with standard browser and system updates) before going full bore again with usage. Dale I agree with the information you provided – thanks. The only tweak is I would completely skip the MalwareBytes download. Just go directly to the system restore, this is much quicker and more thorough than MalWareBytes.

Sometimes the restore does not work (it actually gives an error) and then you have to try other things and maybe MalWareBytes will handle things at that point. But overall system restore is the way to go and then update your Java, Flash and Adobe Reader software (along with standard browser and system updates) before going full bore again with usage.

Dale

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