If your Acer computer will not boot, the first thing you need to determine is whether the problem is hardware of software related. This is sometimes obvious and something not so clear. If the PC simply will not power on, then there is some type of hardware issue. If your Acer computer tries to load but fails, this could be either a hardware or software problem. The tips below will help you discern between the two and provide suggestions on how you can get your Acer back up and running as quickly as possible.
No Power – Acer Computer Will Not Boot
If the computer is completely dead, you may have a problem with the power supply, the motherboard, the case switch or even the power strip plugged into the wall. There could also be issues with an exterior component or a device plugged into the motherboard. The quickest way to narrow power problems down is to plug the PC directly into a known working outlet, disconnect all USB or other external devices, like scanners, printers and drives. Inside the case, remove any PCI cards and unplug all IDE or SATA cables and power cables to hard drives, optical and floppy drives.
If the PC doesn’t beep or power up at this point, it’s safe to say there is likely a problem with the power supply, case switch or motherboard. While it’s true a bad CPU will sometimes also have these symptoms, it will also sometimes trigger a beep code. Dead silence and no power will usually be one of the former.
You can buy power supply testers at your local repair or electronics shop for relatively cheap. Motherboard will sometimes show physical signs of trauma, such as bulging capacitors. The case switch can be jumped to trigger the system to boot. But when there is no power, the power supply itself is usually the culprit.
Acer Computer Will Not Boot – Computer Freezes
If your Acer computer will not boot acts like it wants to, you may have a software driver problem or some other configuration issue. Try rebooting and tapping the F8 key. If you get to a boot options screen, try Last Known Good Configuration. If that doesn’t help, try getting into Safe Mode. From there you can fix driver issues or uninstall any new programs or updates that may have caused the system not to load.
The key to surviving a situation where your Acer computer will not boot is to create a System Restore disk and have it handy in case you even need to reinstall Windows on your Acer computer. Read our other Acer help articles.
I have had this problem several times, to the point where I put the computer away angry and unsatisfied with Acer as a company in whole, visa and the whole nine yards.
After awhile I had the time again to see what was up with the Acer, I pulled the laptop out of moth balls and it fired up right away after that time sitting.
So I figured that something is not being released in memory.
The next time this happened, was when I left my computer on and the battery put the drives to sleep.
I could no longer boot to vista AGAIN, after the first flash of anger, I unplugged the Acer, took the battery out, took the ram out. Left it sit for the time it took me to put it all back together. And Bamm! it fired right up.
There is a memory release issue somewhere, Acer bios? vista?
I don’t know, but that has fixed it every time for me….
Hope this help someone.
The next time it does this, try holding the power button down for twenty seconds. This releases voltage stored in the capacitors. This is probably why it works after you unplug it for an extended period of time.
HI HAVE AN ACER LAP TOP THE SMALL POWER BUTTON LIGHT COMES ON BUT THE SCREEN WILL NOT COME ON AT ALL THIS HAPPEND TOO ME THE 1ST OF SEPTEMBER AND I REALLY NED MY COMPUTER TOO FIND JOBS .IF U CAN PLEASE HELP ME AT NO CHARGE IT WOULD BE GREATLY APPREACTED .IM VERY POOR AND HAVE NO JOB ARE MONEY AND IM USING A FRIENDS MESSED UP COMP TRYIN TOO FIND A PLACE FREE THAT CAN HELP ME WITH MY PROBLEM .IF U KNOW OF SOMEONE ARE A SOME PLACE THAT CAN HELP ME PLEASE LET ME KNOW THANKS AT THE EMAIL I PROVIDED THANKS .UR TRUELY VIRGINIA
I’m no expert but the hard drive could be out. I’m having same problem, i see the fan come on but hear no hard drive engage. See if it needs s new hard drive. Hope that may give you some where to start.
hi i hve acer aspire 2930z, i lost my recovery disk and and i try same thing alt +F10 for hard disk backup but not booting my recovery backup from h disk showing msg boot manager fail how can i will do i hve save factory default backup my h disk but i have problem how can boot from starting plz
hi i have a problem with my acer aspire 2930z iam am no tech guy at all just wounder if you could help when i turn the laptop on the blue power light comes on and the fan starts up then stops then i have just a blank screen with the power light still one. i have tryed booting it up in safe mode but it will not it just stays with a blank screen as the same as in normal boot up can you or anyone help me please????????????????
You can try hooking up an external monitor to see if just the screen is bad on the machine. If the external monitor still doesn’t work, you probably have a bad motherboard. Good luck.
My Acer PC went into a sleep mode or energy saving mode and I cannot get it out.
The monitor is black and says it is in energy saving mode.
When I hold the power button down to shut it off and then press it to start it again , the lights come on, it beeps twice and sounds like it is reading the disk and then stops and does nothing.
I have tried changing the battery in the mother board but that didn’t work.
Any suggestions?
Thanks
Candarra
If you’re comfortable doing so, I would try reseating the RAM and video card. My concern is you see nothing on the screen at all, which would make me believe there is either a problem with the video card or the motherboard. Try posting on our forums for additional help.
Turned on my 6 month old Acer Aspire One this morning and it wouldn”t boot. Hit the F2 key to go into BIOS, Setup Utility doesn”t list the hard drive name or serial number. Glad it was a Wal-Mart cheapeee.
Sorry to hear that, Rick. Hopefully a new hard drive will be your solution.
I have an Acer Aspire 5742G with Windows7. After trying to reset passwords, on reboot, the screen comes up grey with fine horizontal lines.This happens immediately on pressing the ON button, so the cd and hdd dont even get to start.Trying F2, F8, and password reset cd have no effect because it doesnt get that far. Is this some kind of diabolical Acer safety feature to prevent unwanted people (like my 84 yo mother) from messing with passwords, or has anybody any ideas. Machine is fairly new and never had problem. HELP..Please.
Nah..the problems are unrelated. You should post on our forums, where we have a lot of techs as members. http://www.pctechbytes.net. We’ll help you get it sorted out.
I have a acer desk top, I think I messed something up, the other day I was setting it back to the way that I had brought it, the power went out in the process, whenI turned it back on it said that I had to install windows, I want to know how can I get another windows disk so I can fix the issue
Wanda, that is the absolute worse thing that could have happened to you. I’m sorry to hear that. You can try contacting Acer. They might be able to get you the recovery disks for a small fee.
Dave. I have an Acer Desktop – Aspire x1200 , Running Vista Home. 3 Gig of RAM , 320 Gig Sata Hard Drive.. Getting Stop Errors (Blue Screen 0x000007B ) . Tried running recovery, BART PE, even tried to reload the O/S . No luck.. I swapped Hard drives too, still Blue Screen , same Stop Code.. Do you think this may be a motherboard problem.. Not a lot of help with this error on Microsoft’s Tech Net…
Thx;
Shane
I would test the RAM. Try Memtest86.
My acer computer won’t load I tried the configutation setup lilke u suggested but when I go into safe mode my files don’t load and it freezes any suggestions since I don’t wanna pay 400l dollars for a tech?
You can try posting your question in our forums where techs can help troubleshoot. In cases where a computer freezes in safe mode, you might be looking at a hardware problem–could be the hard drive, memory or even overheating.
I have a 2 year old Acer laptop and with the continuous use of just 1 hour, it generate high heat. Please suggest a good solution for it.
I have Acer aspire 4750G. i got problem in turning it on. it’s so hard.. sometimes i removed the battery then tap it then the laptop turn on but most it wont… i press hundred time in button then if im fortunate it will on… what is the problem? battery, supply, bios battery, and etc is okay… Please help.
If nothing happens when you press the power button try removing the battery, unplug it and hold in on the power button for about thirty seconds. This might help resolve the problem but it could also mean the motherboard is dying. Another cause for this could be heat. If the computer is shutting down when using it for a while and will not power back on, it might be overheating. But if this problem is happening when booting cold, then try my first suggestion and see if that helps.
I have an acer 4711. I just stopped booting. When i switch it on the hard drive light does not even blink and the lcd is blank. The globe led next to the charge led, lights up but the pc does not boot. Any ideas?
Usually you should see the BIOS flash on the screen. This leads me to believe there might be a problem with the motherboard or power supply. Try removing any external devices–such as cameras and printers–unplug the PC and hold down on the power button for thirty seconds. Plug the power back in and try booting again.
Sorry forgot to mention that the fan runs when i power it on. It seems like the power button works. I dont even see the bios screen.
i have an acer aspire x3810 desktop, when i turn it on the only thing it does is the blue light and fan kick on. my monitor and keyboard get no signal at all.
Angie you should post in our forums section so we can troubleshoot. Usually, however, this is the symptom of a bad motherboard.