Posted 08 July 2011 - 04:04 PM
Problem Event Name: StartupRepairOffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.1638
Problem signature 03: unknown
Problem signature 04: 21200682
Problem signature 05: AutoFailure
Problem signature 06: 29
Problem signature 07: No Root Cause
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033
Dell replaced the hard drive last year, different problem.
System Restore does not work
No dignostics makes it through the whole process, have tried most options to start and repair with no success.
When we try to reinstall Windows 7 from disk asks for utiltites and drivers, inset provided disk, now are read on disk.
What can we do?
What is wrong?
Posted 08 July 2011 - 05:46 PM
Edited by mdmoe, 09 July 2011 - 12:32 PM.
Posted 08 July 2011 - 05:47 PM
Posted 08 July 2011 - 08:34 PM
It did run in a later diasnostic attempt.
Edited by mdmoe, 09 July 2011 - 12:33 PM.
Posted 08 July 2011 - 09:00 PM
Posted 09 July 2011 - 11:04 AM
I ran "cannot boot OS" dignostic and all tests passed. When I exited the diagnositc tree message "DELLDIAG.BAT Missing" came on the screen.
I ran more tests from the utilties disk and the same error code was returned and it didn't have anything to do with the disk drive opening and closing. 4400:011A MSG: SCSI_0-000_DISK_GENERIC_MULTICARD-TARGET not ready. What does this mean and what can I do?
Edited by mdmoe, 10 July 2011 - 01:01 PM.
Posted 12 July 2011 - 04:02 PM
Posted 12 July 2011 - 04:57 PM
Posted 12 July 2011 - 05:54 PM
... and now during verification 17:51:26 Failed to Read Sector 173 - Reason: ID CRC or ECC Error" & "W 17:54:40 Sector 206 maps to File: \antivir\antivir"
I have gone in and changed the boot order.
I did donwload the drivers from Dell onto a USB and it didnt read any dirvers on it either.
I just started over and it appears to be working this time. I'll report results of memtest and Maxtor Hard drive soon.
I am having problems creating the ultimate boot CD. I am gong to start all over. :-(
Edited by mdmoe, 12 July 2011 - 06:58 PM.
Posted 12 July 2011 - 06:01 PM
Or buying a new one off Newegg or Tigerdirect is only $15-$20 or you could even go with a USB optical drive. Have you tried plugging your USB thumb drive into the other USB ports on the back just to make sure it isnt a bad USB port?
Posted 13 July 2011 - 02:11 PM
The CD/DVD drive is reading the reinstall Windows CD and the computer loads until it asks for the drivers then it doesn't read them on the recover CD. I used one USB port for the drivers and it didn't find them. I am going to try another port. Still didn't find them.
Posted 13 July 2011 - 05:23 PM
Posted 14 July 2011 - 08:56 AM
Posted 14 July 2011 - 09:20 AM
Look at the first screenshot on the page with the words "BIOS" "CPU" "HDD" and so on. Click on "HDD", then "DIAGNOSIS", then "Powermax V4" doesnt matter which version, it will load Powermax and you will be asked to hit "F8" twice, then scroll to your hard drive and select it, then select "Advanced test", let that complete till it says pass or fail.
Then reboot and when the UBCD comes up select "MEMORY", then "Memtest86 V3.5" or whatever version u wish. Let that run atleast 2 passes.
Posted 14 July 2011 - 11:07 AM
Posted 14 July 2011 - 11:50 AM
Posted 14 July 2011 - 01:37 PM