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Java Installation Pack jre 1.7.0_07-c.msi is missing

java7 jre1.7.0_07-c.msi missing update17

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#1 SpyCatcher

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Posted 01 April 2013 - 11:06 AM

Hello,


Computer Problem:


While trying to install Java 7 Update 17 on Java.com, I got the following message:

"Java 7 Update 17

The function you want to use is on a non-available network. Click on OK to try it again, or type in the space below another path to a folder that has the installation pack jre 1.7.0_07-c.msi


C:\Documents and Settings\Eigenaar\Application Data\Sun\Java\jre1.7.0_07\"


Troubleshooting:


I browsed for other location for jre1.7.0_07 but to no avail.

I used search function to find jre1.7.0_07, but it’s not found anywhere.

The reason is probably that I mistakenly removed Jre7 folder while updating.

I still have Java 7 Update 11 in the software list of Control Panel.

I followed all installation instructions on Java site to the point; but all tries ended with the message stated in the begin of my post.

I managed to install Java 6 and ran the update function in javacpl.exe as suggested by roadrage in this thread:http://www.pctechbyt...7-Warning/page2, but I saw no update action going on. In the meantime I’ve removed Java 6 folder when I was applying Cnet Link, mentioned below.

After installing Java 6 and restarting my browser a window appear on my desktop requesting installation of Java Console 6.0.43; so I agreed and now I have it as extension on my Firefox.

In the course of trouble shooting I had to install Java Console 6.0.26. For security reasons I’ve disabled both Consoles on my browser.

I lost my network connection for a couple of hours after deleting Java 7 Update 11 from the Add/ Remove Software List, as pre condition to install Update 17 that failed. I got the network connection working again after doing a system restore that installed the Java 7 Update 11 back. However the network connection broke again so I went to my last available restore point and its still working till now…

I searched on the web and came up with some results that I saved and tried without success. One of them is this link: http://forums.cnet.c...ot-update-java/. It couldn’t remove Java 7 Update 11 from Software list in Add/ Remove Software, with the same error message mentioned in the beginning of my post, plus that I must first install Java 7 in order for it to be removed. Also as was suggested in this link Java doesn’t show up in when I open RevoUninstaller.

I also tried Recuva with no success.

This link though:http://www.oracle.co...oad-140472.html, you might probably better understand it than me; so please let me know if it’s of any use.


Additional info:


I still have the Original OS-cd, if it can be used for this issue. I opened it and searched for files with jre and msi on it. There are so many but I couldn’t figure what to use; also I want to be carful not installing files in the wild that could hamper my system.

You might find my post too long, sorry for that! My intention is to provide you with details that might help with solving this problem.


System Info:


OS XP Home Edition, version 2002, SP3
AV: Avast
Firewall: Private Firewall
WinPatrol
NoScript
Computer: Dell Laptop Inspiron 1150
CPU: Intel 2.80 GHz
RAM: 768 MB
Router: Xperia Box


My question:


How can I get the deleted jre7 folder installed back to Program Files, so I can upgrade to the latest Update 17 and have secure java on my laptop, and not worrying about security issues or broken network connections?


Thanks in advance!

Edited by SpyCatcher, 01 April 2013 - 11:10 AM.
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#2 Dr_Bob

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Posted 01 April 2013 - 11:47 AM

I would start by running CCleaner on the Reg and App side to see if it can pick up any of the leftover clutter:

http://www.piriform....leaner/download

How to fix most modern viruses:

Programs and Features and uninstall everything not needed and run the following in that order.

Rkill: http://www.bleepingc...download/rkill/

TDSSKiller: http://support.kaspe...sinfection/5350

CCleaner: https://www.piriform...leaner/download

MBAM: https://www.malwareb...g/mwb-download/

Spybot: http://www.safer-networking.org/dl/

MSE: http://windows.micro...ntials-download


#3 roadrage

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Posted 09 April 2013 - 07:58 PM

Hi Spy,

I believe your just missing your MSI ( Microsoft Windows Installer ), reinstall it and you should be good to go, then download Java after you run the Installer, get MSI and Java from below and make sure you choose which version for your OS, 64 bit or 32 (x86).
After running MSI you may need to reboot before loading Java.

MSI

Java 7.17

Edited by roadrage, 09 April 2013 - 08:13 PM.

No Keyboard Present, Press F1 to Reboot.

 

 

Please make sure on my signature sites below you select the FREE or Trial Version.

6dc9220f-6375-4199-b6c3-4b0a0a5084aa_zps53fa80b1-766f-440f-b8b5-d4ac9ec33c18_zps059fd033-2b56-4d44-a5ad-a61633da7592_zps99919a6f-d2fe-4de5-b822-ca9669982ca1_zps7709c20a-77df-4c4b-9e79-5a9f8b9ed4d1_zpscc_64_zps93884a67.png sp_48.png rc_48.png fixit_logo.png

ubuntu-kylin-chinese.pngbutton.gif    96350e67-ed31-4a14-8cd8-3a7fa7874ca0_zps    fb918677-8234-4ef6-86e4-70bbe2f50833_zps 0ce0d045-ebd1-47d8-831a-3dad0aeddf22_zps  blaster_zpsf98e28a4.jpg

c6c897ab-2ede-4fab-99b3-2cac5c7fa346_zps   1741f89f-3edc-4851-9daa-a867b4e13fc1_zps    Virtual Box Manual

 

 

 

:excl:

:excl: Attention about ImgBurn :excl:

* Imgburn version 2.5.8.0* is now bundled with Open Candy if you use imgburn make sure to optout of the Open Candy or go to filehippo.com and download any version lower than 2.5.8.0, these versions do not have Open Candy bundled.

:excl:

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#4 roadrage

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Posted 18 April 2013 - 10:16 PM

Hmmm wonder if it got fixed :confused:

I just teamviewed into a friends computer with the same problem and fixed the Java problem, the MSI was the fix.

Edited by roadrage, 18 April 2013 - 10:19 PM.

No Keyboard Present, Press F1 to Reboot.

 

 

Please make sure on my signature sites below you select the FREE or Trial Version.

6dc9220f-6375-4199-b6c3-4b0a0a5084aa_zps53fa80b1-766f-440f-b8b5-d4ac9ec33c18_zps059fd033-2b56-4d44-a5ad-a61633da7592_zps99919a6f-d2fe-4de5-b822-ca9669982ca1_zps7709c20a-77df-4c4b-9e79-5a9f8b9ed4d1_zpscc_64_zps93884a67.png sp_48.png rc_48.png fixit_logo.png

ubuntu-kylin-chinese.pngbutton.gif    96350e67-ed31-4a14-8cd8-3a7fa7874ca0_zps    fb918677-8234-4ef6-86e4-70bbe2f50833_zps 0ce0d045-ebd1-47d8-831a-3dad0aeddf22_zps  blaster_zpsf98e28a4.jpg

c6c897ab-2ede-4fab-99b3-2cac5c7fa346_zps   1741f89f-3edc-4851-9daa-a867b4e13fc1_zps    Virtual Box Manual

 

 

 

:excl:

:excl: Attention about ImgBurn :excl:

* Imgburn version 2.5.8.0* is now bundled with Open Candy if you use imgburn make sure to optout of the Open Candy or go to filehippo.com and download any version lower than 2.5.8.0, these versions do not have Open Candy bundled.

:excl:

logo.png

 


#5 PCS

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Posted 19 April 2013 - 01:29 AM

It probably is the msi (Like RR says), remove all the java installs clean up the registry with Cleaner (Bob suggested) . I suggested cleaning up the registry after removing java incase it got all mucked up from everything else that's been done while trying to fix it. Save the registry back before you clean it just incase, and it can't hurt to use Ccleaner to clean up all your temp locations and junk as well.

How to use the UBCD - http://www.pctechbyt...ltimate-Boot-CD

 

How to test your hard drive with Vivard -http://www.pctechbyt...rd-drives-only/

 

How to test your RAM with Memtest 86+ -http://www.pctechbyt...ktop-or-laptop/


#6 SpyCatcher

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Posted 25 May 2013 - 04:33 PM

Thanks guys for your ideas! I’ll be applying them and will let you know.

Sorry for my very late answer; it had to do with some circumstances.

#7 SpyCatcher

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Posted 26 May 2013 - 12:32 PM

Well, unfortunately the installation of Java was not successful; here is what I did:

I used Ccleaner as Dr Bob and PCS have suggested then installed the MSI successfully as roadrage has also suggested, and immediately rebooted.

I then followed the given Java link posted by roadrage but during the installation process a window appeared with the message:

"The function that you want to use is on a cd-rom or other removable disk that is not available. Place disk Java 7 Update 11 in the Drive and click OK."

I used the original OS cd but I got also the same message.

Java 7 Update 11 is on the Add/remove software list. I tried to remove it before trying to install the (in the meantime) Java Update 21 but was not possible; I got also the same message as above. Same result when I tried Tools function in Ccleaner.

If I understand it correct the mistakenly deleted Java Installation Pack jre 1.7.0-07-c.msi (mentioned in my first post) is needed to install Java Update 21 and remove Java 7 update 11. Please, is there a way to get it back!?

I’m really at the moment at loss; please help!

Thanks in advance,

SpyCatcher

#8 roadrage

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Posted 26 May 2013 - 02:46 PM

Hi Spy

"The function that you want to use is on a cd-rom or other removable disk that is not available. Place disk Java 7 Update 11 in the Drive and click OK."

I used the original OS cd but I got also the same message.


I am not sure why it is asking you to install it from CD, as MS Windows installs do not have Java included or you ran across an iso file for Java from where you downloaded, lets try getting the full file from another source, one of my favorite sights filehippo, the files size is 30.2 MB, this is the whole file, save it to your Desktop then open it and run it, grab it below.

Java Runtime Environment 1.7.0.21 (32-bit)
Download
Latest Version

30.20MB



Java Installation Pack jre 1.7.0-07-c.msi


This is not a common Java application or file even though it says Java, it does not look legit, do you have any idea where you might have got this from because I am suspecting foul play here from a virus maybe.

If after you try the above download from filehippo and still not get Java to run it is time to use some heavy artillery and do a super cleaning of your computer system, for this task you will need to download and update Malwarebytes and MS Security Essentials then run them both in Safe Mode with Networking, get them both from below then let us know, when you go to the Malwarebytes download it will show you how to run it, as for MSE let us know if you need help running that one.

MBAM

At the MSE site select your Language and your version of Windows.
Microsoft Security Essentials

Edited by roadrage, 26 May 2013 - 02:49 PM.

No Keyboard Present, Press F1 to Reboot.

 

 

Please make sure on my signature sites below you select the FREE or Trial Version.

6dc9220f-6375-4199-b6c3-4b0a0a5084aa_zps53fa80b1-766f-440f-b8b5-d4ac9ec33c18_zps059fd033-2b56-4d44-a5ad-a61633da7592_zps99919a6f-d2fe-4de5-b822-ca9669982ca1_zps7709c20a-77df-4c4b-9e79-5a9f8b9ed4d1_zpscc_64_zps93884a67.png sp_48.png rc_48.png fixit_logo.png

ubuntu-kylin-chinese.pngbutton.gif    96350e67-ed31-4a14-8cd8-3a7fa7874ca0_zps    fb918677-8234-4ef6-86e4-70bbe2f50833_zps 0ce0d045-ebd1-47d8-831a-3dad0aeddf22_zps  blaster_zpsf98e28a4.jpg

c6c897ab-2ede-4fab-99b3-2cac5c7fa346_zps   1741f89f-3edc-4851-9daa-a867b4e13fc1_zps    Virtual Box Manual

 

 

 

:excl:

:excl: Attention about ImgBurn :excl:

* Imgburn version 2.5.8.0* is now bundled with Open Candy if you use imgburn make sure to optout of the Open Candy or go to filehippo.com and download any version lower than 2.5.8.0, these versions do not have Open Candy bundled.

:excl:

logo.png

 


#9 SpyCatcher

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Posted 30 May 2013 - 10:22 PM

Hi roadrage,

Sorry for the late answer! Beside applying your recommendations I did some troubleshooting and that took some time. Unfortunately the problem still persist. Installation from filehippo was not successful, with same fault melding as in my last post #5. Please your help is still needed, if there is a way out!


I am not sure why it is asking you to install it from CD


I really don’t know if it has to do with using the search function to look for .jre and .msi files on it, on my original OS-CD, as stated in my #1 post.


This is not a common Java application or file even though it says Java, it does not look legit, do you have any idea where you might have got this from because I am suspecting foul play here from a virus maybe.


I’m really not sure how I got it. I don’t know if it has to do with trying to fix Java from these 3 sites before I asked your help:

http://www.gratissof... vergeet er een

The other 2 links are cnet.com and oracle.com, same as in my post #1. This post was rejected after linking them.


Furthermore I went on as you said with downloading, updating and runnen Malwarebytes and MS Security Essentials in safe mode with networking but they both came clean. I did the same with SuperAntiSpyware with clean result also. I scanned with these programs also in safe mode without networking and in normal mode with same clean result. Also Avast found nothing. Then I ran WinPatrol which found that AppMgmt Service (responsible for installation, naming and removing of software) is disabled, and its executing file appmgmts.dll is missing; same indication with the program Autoruns. I wonder if this says any thing about not being able to install Java. I saved all the logs if you need them, also those of WinPatrol and Autoruns. MSE has no log.

I tried to start the AppMgmt Service with no success, fault melding: can’t start the Application Management Service. Fault 126: can’t find the given module.

I searched also for file appmgmts.dll, but it wasn’t found. I looked for it in System32 en it was missing.

Java Quick Start Service was also disabled and couldn’t start with this fault melding: Fault 3:
OS can’t find the given path.

I goggled both services’ fault melding and tried the only following link (there were no other concrete answers):

http://support.microsoft.com/kb/328213

this lead to this link:

http://support.micro...8213&kbln=en-us

which looked like a commercial contract so I didn’t go a head with the download.

Please are there other options!?

Best regards,

SpyCatcher

#10 Dr_Bob

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Posted 31 May 2013 - 10:25 AM

There is quite a bit of reading above so Im sorry if this repeats any part, but this is what I would have done starting from the beginning and hopefully all is rectified because otherwise it sounds like you will be removing registry entries manually to fix this, or doing a reinstall of the OS.

1) Download and run YourUninstaller Free version. Once it loads, try and uninstall Java. It should give you an error and then the program will ask you if you want to force uninstall it, do so. Let it run all the way through and then restart if it asks.
2) Go to the Programs folder under C: and delete anything tied to that Java install.
3) Double Check Add/Remove to see for sure it is gone.
4) Run CCleaner on the app and registry tab. Run on registry tab multiple times until nothing shows up from a scan.
5) Run sfc /scannow from the command prompt. Have an OS disc handy just in case it asks for it.
6) Download from here the correct Java: http://www.java.com/en/ and install

Your Uninstaller: http://www.ursoftware.com/

Hopefully done!

How to fix most modern viruses:

Programs and Features and uninstall everything not needed and run the following in that order.

Rkill: http://www.bleepingc...download/rkill/

TDSSKiller: http://support.kaspe...sinfection/5350

CCleaner: https://www.piriform...leaner/download

MBAM: https://www.malwareb...g/mwb-download/

Spybot: http://www.safer-networking.org/dl/

MSE: http://windows.micro...ntials-download


#11 SpyCatcher

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Posted 03 June 2013 - 04:06 PM

Hi Dr_Bob,

The good news is that I managed installing Java very smoothly by following your hint and removing Java keys from the registry. Thanks a lot!

I noticed also that the contents in these keys were generated in the earlier melding faults.

I resorted to that because the installation of YourUninstall failed; installation Wizard did as it was installing the program but after the ‘download’ nothing appears on my desktop or in Program Files. I tried again with same negative result. Also processor fan stayed busy much longer thereafter that I couldn’t turn off the laptop normally. I was afraid that I did download any malware, so I’ve been scanning with different security programs again with different modes but luckily they all came clean.

Great site, many thanks, also for roadrage,

SpyCatcher