My son's computer turns on starts up and shows starting Windows and loading files. Loading files goes on for a long time. Eventually we get to "Startup repair cannot repair this computer automatically". The problem details are:
Problem Event Name: StartupRepairOffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.1638
Problem signature 03: unknown
Problem signature 04: 21200682
Problem signature 05: AutoFailure
Problem signature 06: 29
Problem signature 07: No Root Cause
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033
Dell replaced the hard drive last year, different problem.
System Restore does not work
No dignostics makes it through the whole process, have tried most options to start and repair with no success.
When we try to reinstall Windows 7 from disk asks for utiltites and drivers, inset provided disk, now are read on disk.
What can we do?
What is wrong?