a few weeks ago my laptop started acting up. when i shut down or rebooted i would have to wait 10 to 15 minutes before it would start up again. when i tried it would just show a blank screen and do nothing. someone in another forum said it was a virus. i did a low level format on the drive and went to re install the restore software and i cannot because it is still doing this. it is a laptop hp pavillion dv73165dx. went and bought this new one the g2 and i do not like it. i am hoping that i can fix my old one.