HP System Recovery in Windows 7

| September 25, 2010

There are several methods to perform an HP System Recovery in Windows 7. A system recovery is the process of reverting the computer back to factory condition. This is desirable if the computer has a lot of viruses, is crashing frequently or if it has begun to run sluggishly. Performing a system recovery in Windows 7 will remove all of your personal data, so before you begin, you should backup your documents, pictures, favorites and anything else you do not want to lose. Once you’re ready, use one of the methods below to restore your HP computer.

Start HP System Recovery From Within Windows

If your computer is booting normally, the quickest and easiest way to do a system recovery for your HP is right within Windows 7. To begin the process, click the Start button, then select All Programs>Recovery Manager and then click Recovery Manager from the menu. Be sure to disconnect any external devices, such as printers, cameras and extra hard drives as these could interfere with the recovery process.

In the I Need Help Immediately section, choose System Recovery. When asked if you want to revert your HP back to factory condition, select Yes and then click Next.

hp system recovery in windows 7

The computer will restart. If you still have the system recovery partition on the hard drive, it should reboot to a screen similar to the one you were at before restarting your computer. Click the System Recovery option from the I Need Help Immediately section and then choose if you want to backup any data before beginning. If you already have backups, you can just click Next. If you see any warning messages, just click through them.

hp system recovery

The system recovery process begins at this point. It will reinstall the factory image from the recovery partition on your hard drive.  Once the factory restore is complete, click finish to restart the computer.

Start The HP System Recovery From The Boot Screen

You can also initiate  HP System Recovery in Windows 7 by tapping the F11 key when first booting the machine. You will see the Recovery Manager. Follow the steps from above to restore your computer.

Perform HP System Recovery Using Recovery Disks

You should take the time to create a set of recovery disks. You can do this from the Recovery Manager. If you choose to make the disks, you should use DVDs if possible, as this will require less disks. If you have the disks made and want to use them to perform the system recovery on your HP computer, simply insert the first disk into the drive and reboot the computer. Again, make sure all external devices are unplugged with the exception of the keyboard, mouse and video monitor. The Recovery Manager will launch automatically.

Select Factory Restore from your options, then click Yes on the screen that follows, then click Next. Click through the backup options and any warnings that appear. You will be asked to insert the various DVDs or CDs you have during the recovery process. When you see the message  “Restoration Complete,” click Finish and restart your computer.

Reinstall Updates After System Recovery

The final step in restoring your HP computer in Windows 7 is to reinstall your old data and any security patches and updates from Microsoft. Visit Microsoft Update to download whatever patches you might be missing. You can then reinstall the driver software for your printer and any other USB devices you have. Once the driver software is installed, plug in those USB devices and they will be ready for use.

You should also consider looking up the model of your HP computer and reading the manual for specifics, as these instructions may vary from model to model.

Category: HP

Dave

About the Author ()

Dave has been providing free computer repair and tech support advice online since 2002. Join us on our forums and be sure to subscribe to our newsletter for weekly tips and other helpful computer articles. Connect with me on: Google+

Comments (25)

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  1. Alfred says:

    I have new HP dv6 Laptop with window 7 for home. I am getting an error when I open few applications, for example, I get “winword.exe has stopped working” when I am trying to open winword and want to edit. It may be due to none compatable sw which i wanted to install even it did not install. I don’t have any restore point. It maybe the registery is touched. Any help would be great.

  2. Vince says:

    I just got a new hp desktop with 7 pre installed into it and at first when i opened this program it seemed fine then a few days later its giving me a message that the CD Creator has stopped working. It gives me this…

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CDCreator.exe
    Application Version: 5.5.0.2926
    Application Timestamp: 4bfcdd0b
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdbde
    Exception Code: c0000005
    Exception Offset: 0001135d
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  3. Alex says:

    Every time I click to get on the internet, it won’t let me.
    My internet is on Emergency mode and I don’t know how to turn it off.

  4. Kate says:

    I have upgraded to windows 7 since buying the laptop (it had vista before). If I do a sysem recovery will it restore back to vista or remain on windows 7?

  5. Danilo says:

    After run the system recovery, all appears to be ok with the installation but when the laptop starts for first time for install drivers there is a message NO BOOTABLE DEVICE, Mi laptop is a HP DV7 running windows 7 PLEASE HELP!!

  6. Aptern says:

    Hi, I divided a disc into 3 new partitions, all together 5 partitions C:_main; D:_recovery; and F:,G:,H:,_new ones, when I do system recovery, will the new partitions be deleted?

    Thank You…

  7. Jehan Nouri says:

    Hello,

    I have a problem with my computer. The computer mouse pad does not work anymore even though I have done a system recovery .

    Please I hope you can help me with it becauce I’m so sad about it,

    Jehan Nouri

  8. Johnny says:

    Hi,

    I have a hp tm2, I bought it used and I havent got any of the discs. I want to use system restore but When I try to with recovery manager, it asks for a disc even though it asks to detach all devices. Is ok to use an external cd drive to use recovery discs (which im creating now).

  9. Kamilio says:

    I have the same errors as Vince. My F11 works, but I cannot make recovery disks there. Any ideas?

  10. vidya says:

    hi,
    when i try to take a recovery cd/dvd from hp windows7 lappy,recovery manager cd creator shows a dialogue box asking for yes or no to allow changes on this computer,should i continue with yes to get recovery dvd burnt?anybody who know about this pleas help me out.

  11. Jei Huei says:

    Hi,
    I have accidentally setup the wrong language when I 1st startup the Windows 7 on a HP laptop. It is a Windows 7 Home Premium and Change Display Language feature is not available. May I know if the HP system recovery will allow me to choose again the OS language?

  12. Brian says:

    Hi David,

    I have an HP Pavilion g6 running Windows 7. The laptop came with a set of Windows 7 installation DVDs. I have gone through the entire process and come to a problem at the point near the end of the process, right before the computer reboots to start Windows 7. Right before it reboots, a screen comes up saying that it is installing some HP software. After this is finished the computer reboots and is supposed to start Windows, but instead it begins the process of installing HP software all over again. It goes in a continuous loop where it reboots, installs HP software, reboots again, installs HP software again, etc.

    I also tried the system restore by pressing F11 upon booting. It shows me a Recovery Manager windows stating “The recovery attempt has failed. Select one of the following buttons”. The window has 3 buttons I can select; Save Log, Details, and Retry. When I press Details, it says “SysPrep was not launched properly… The process will cause CTO panic because the image might not be normal…”.

    Any help is appreciated. Thanks in advance and good work on this article!

    -Brian

    • When using the disks, make sure you do not have any new hardware or printers attached to the computer. It might be getting hung up on a driver issue. Also, have you tried removing the disk when the system reboots? It might complain and want you to put the disk back in but it might also boot into Windows. If you continue to have problems, please join our forums and ask your question there.

  13. Patricia Summers says:

    I have a HP desk top windows 7 p6120f, I went away for 6 weeks and had the computer turned off. Upon return when I turned on the computer it kept beeping but the monitor remained black. Now the computer does not beep but the monitor still remains black and you can hear the computer running. The monitor does turn on saying “no signal”. Does anyone know what this problem is and will I have to use recovery disks ?

    • Sounds like the sound card is loose. Are you comfortable opening the case and reseating the card (assuming it IS a card and not integrated into the motherboard).

  14. Branko says:

    I am trying to resize the “C” drive of my recently purchased HP laptop from 620 GB to mabye 80 – 100 GB. The lowest size I can resize to is half of the “C” drive (320GB).
    Is there a way to overcome this problem?
    Is it possible to recover from the recovery partition, but to a smaller and erased “C” partition?
    Is it possible to do the GHOST backup of the “C” partition, then “blank’ and resize the “C” partition and at the end restore from the GHOST image???

    • Dave Dave says:

      If you had an actual Windows disk, you could do it. Have you tried resizing to 320, then resizing again? I assume you do not have more than 80-100 GB of data on the drive, right?

  15. Victoria Osborn says:

    I have a HP dv6 and I am having major problems. Last week when I turned on my computer it went in to repair mode. Then I got a message saying that windows could not be repaired. I went to the next option which is restore it from a restore point. My computer wouldn’t let me so I did next option which is a full system restore. I created a back up and went through the process. My computer work fine for four days. This morning my computer did the same exact thing as I stated above. Can anyone please tell me what I should do next? The computer is only 5 months old and I don’t want to keep having to do a full system restore every four days. Any help or suggestion will be appreciated. Thanks, Victoria

    • Dave Dave says:

      It’s possible your hard drive is going bad already. I would contact HP since it’s still under warranty and have them send someone out to repair it for you.

  16. James says:

    I have had multiple BSODs on two separate machines of late, and fearing a virus or rootkit running rampant on my network, I’ve run multiple scans with multiple utilities and come up with nothing. The two machines BSODs coincide to often to believe they are separate issues, so I’ve decided to run a system restore on the worse of the two machines. This machine is a HP tm2t-2100 with Windows 7-64bit Home Premium.
    The problem I’m having is that I can’t get the Restore Manager to run. I hit F11 on boot up and nothing happens. I hit esc, then F11 in the subsequent boot menu, and start up continues on with Windows without ever opening the Recovery Manager. I searched for the Recovery Manager in Windows and found nothing. I tried re-installing the Recovery Manager in Windows and it reports that HardDisk.dll is missing or corrupt.
    My contact with HP has been less than helpful, so I’m posting here as it appears others in this thread have had similar System Restore issues.
    The machine in question has no optical drive, so no diskettes were ever made. (I routinely create and mount *.iso for my software) HP only seems to want me to purchase new disks as oppose to help me. Anyone here have any thoughts?

    • Dave Dave says:

      Are you hitting ESC when the message “Press the ESC key for Startup Menu” appears? And you’re also saying the recovery manager does not appear in Start>All Programs>Recovery Manager>Recovery Manager?

      You can also attempt a system restore if it works and you have restore points going back to before the problem.

      Aside from that, I would recommend testing the RAM and hard drive. There are utilities withing Windows to do that. Good luck. Joing our forums at http://www.pctechbytes.net/ for additional help.