You can order HP recovery disks directly through HP for a small cost–usually less than $20. You can do this once if you failed to create your own recovery disks or have lost the originals. Having your recovery disks are essential to reinstall the Operating System that came with the computer. The disks will also include software drivers for the hardware in your computer.
Order HP Recovery Disks
To begin the process, you’ll need to write down some information about your computer. You will need to know both the model number and serial number. You can find this information on the back of your computer.
In the example above, the HP model number is dv7-1000 and the s/n is CNA209XXX. Your particular tag will probably look different depending on your model. But you will find that information somewhere on the back of your computer. Once you have it, visit HP.com and click on the Support and Drivers section.
Type in the model number of your computer from the information from the sticker on the back of your computer. If the model number you put down has multiple variances, they will be listed. Be sure to pick the exact model you have or your HP recovery disks may not work or the ordering process might fail.
Next, choose your Operating System. Make sure you pick the correct version.
You will then need to put in the serial number from the sticker, enter the number of disks you want, the shipping method and the zip code the disks will ship to.
You will then be taken to a screen where the shipping and disk prices have been calculated. If the information is correct, press Next to complete the transaction. You will likely have the disks within a week and can use them to restore your HP computer to factory condition.
Order HP Recovery Disks Or Upgrade
Keep in mind, you may not be able to order HP recovery disks for older models. If they are available the link will clearly be marked Recovery Media in the Software and Driver Downloads section. If it’s not listed, you can try calling their support department to see if they can be purchased. Otherwise, you might want to take this opportunity to update your Operating System to the latest version of Windows or buy a Windows installation disk and download the HP drivers from their website.