Order HP Recovery Disks

| November 22, 2010

You can order HP recovery disks directly through HP for a small cost–usually less than $20. You can do this once if you failed to create your own recovery disks or have lost the originals. Having your recovery disks are essential to reinstall the Operating System that came with the computer. The disks will also include software drivers for the hardware in your computer.

Order HP Recovery Disks

To begin the process, you’ll need to write down some information about your computer. You will need to know both the model number and serial number. You can find this information on the back of your computer.

Order HP Recovery Disks

In the example above, the HP model number is dv7-1000 and the s/n is CNA209XXX. Your particular tag will probably look different depending on your model. But you will find that information somewhere on the back of your computer. Once you have it, visit HP.com and click on the Support and Drivers section.

order hp recovery disks

Type in the model number of your computer from the information from the sticker on the back of your computer. If the model number you put down has multiple variances, they will be listed. Be sure to pick the exact model you have or your HP recovery disks may not work or the ordering process might fail.

order hp recovery disks

Next, choose your Operating System. Make sure you pick the correct version.

order hp recovery disks

You will then need to put in the serial number from the sticker, enter the number of disks you want, the shipping method and the zip code the disks will ship to.

order hp recovery disks

You will then be taken to a screen where the shipping and disk prices have been calculated. If the information is correct, press Next to complete the transaction. You will likely have the disks within a week and can use them to restore your HP computer to factory condition.

Order HP Recovery Disks Or Upgrade

Keep in mind, you may not be able to order HP recovery disks for older models. If they are available the link will clearly be marked Recovery Media in the Software and Driver Downloads section. If it’s not listed, you can try calling their support department to see if they can be purchased. Otherwise, you might want to take this opportunity to update your Operating System to the latest version of Windows or buy a Windows installation disk and download the HP drivers from their website.

Category: HP


About the Author ()

Dave has been providing free computer repair and tech support advice online since 2002. Join us on our forums and be sure to subscribe to our newsletter for weekly tips and other helpful computer articles. Connect with me on: Google+

Comments (5)

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  1. Brian Davison says:

    I’m a Brit who lives and works in Stockholm, Sweden. I’m seriously thinking of buying an HP Desktop PC (here in Sweden we have the model HP Pavillion p6769sc). Please can you tell me if this model comes with Recovery Disks?
    One program that I want to use recommends the INTEL CORE 2 DUO processor. How does the i5 compare?

    Many thanks,
    Brian Davison

    • Any new HP will not ship with recovery disks. They have a recovery partition and a program that allows you to make one set of HP recovery disks. Regarding the CPU, the i5 is a step up from the core duo. You should have no problems.

  2. I have ordered this CD XP-to reboot my XP computer, and the system says this software 98 is older than your software computer. I have a same other computer with the same problem. Because many problems with the software in these computers I decided to reboot it. But…

    What can I do?

  3. lynne hardman says:

    I would not recommend a hp notebook their know to have hard drive and boot failure problems resulting in needing a new hard drive snd they do not come with recovery disks you have to order them.

  4. Tony says:

    I would not buy another HP laptop. Mine is good but the fact that they do not give you recovery disk tell me they do not want any repeat business. I have never bought a pc that did not give them to you. I would consider a brand that cares a little more about there customers.