Wireless Internet Connection Drops

| October 12, 2010 | 1 Comment

If your wireless Internet connection drops frequently, you need to narrow down the source of the problem before you can take measures to correct it. Most homes will have three major components to their network, including the modem, the router and a network adapter. Sometimes the router and the modem will be combined and sometimes a computer will have a wired and a wireless network adapter. Finding the source of the problem can be difficult, especially if you only have one computer in the house.

Causes For Wireless Internet Connection Drops

There are several reasons why an Internet connection can drop out. The very first thing you should try is Power Cycle Your Network. This is the act of rebooting the modem, router and computers in a specific order. This should be done regularly, anyway, as modems, routers and switches have memory in them that needs to be cleared. Another cause for Internet connection drops is faulty equipment. Assuming multiple computers and devices in the house are having the same issue, you can troubleshoot the modem by plugging one computer directly into the modem to see if the problem persists. If it does, then the router has been eliminated from the possibilities and the modem is the issue. Call your ISP for replacement.

Wireless Internet Connection Drops Fix

If the wireless Internet connection drops on wireless only, you should start by power cycling the network as described above. If that doesn’t work check your signal strength. If the signal is good, try setting your router as the preferred network.

wireless Internet Connection Drops

To do this, right-click the wireless connection down by your clock and select View Available Wireless Networks option.

change order of network

Next choose Change the order of preferred network. You should see your network in the list. Make sure your router is always at the top. Otherwise, the wireless adapter might occasionally try to switch to another network it has in the list.

If that doesn’t help, try changing the location of the router. Microwaves and cordless telephones can disrupt the wifi signal and cause drops, so be sure to move the router away from those devices. The construction of your home, such as dense walls or metal beams can cause drops, so try and keep the router in an open, centralized part of the home.

You can also try changing the channel (frequency) of your wireless connection. You do this in your router. You’ll first need to login to your router. Since all routers are different, you’ll need to look-up documentation on how to do this. Normally, you’ll either go to http://192.168.1.1 or http://192.168.0.1 in your web browser and then type in your admin username and password.

wireless channel

Once inside, look for the wireless setup option and then change the channel to something else. Your wireless card should recognize the change automatically.

In Conclusion

Isolating the problem is the key to solving wireless Internet connection drops quickly. Reboot everything, eliminate the router or other computers from the equation and perform other troubleshooting steps can quickly narrow down the possibilities. If you suspect your modem is the issue, call your ISP and they will run diagnostics on the modem and do a line check on their end. If you think your router is bad, you might be responsible for replacing that yourself. It’s also not uncommon for network adapters in computers to go bad. If you buy anything, though, be sure to future-proof your network by buying “N” network devices for improved speed and functionality.

Category: Networking

Dave

About the Author ()

Dave has been providing free computer repair and tech support advice online since 2002. Join us on our forums and be sure to subscribe to our newsletter for weekly tips and other helpful computer articles. Connect with me on: Google+

Comments (1)

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  1. LeAnn says:

    Thanks for posting this information. It has helped me tremendously!

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