What Is Wrong With My Computer

| August 14, 2014 | 6 Comments

“What is wrong with my computer?” you ask.

Computer troubleshooting is a process requiring both logic and knowledge of every component inside of a PC. Knowing the boot process and the way components interact with each other can save techs and PC users a lot of time when troubleshooting problems with a system.

Types of Computer Problems

Problems can be separated into either hardware or software. Hardware computer problems can result in beeps codes, nothing on the screen, a BSOD (Blue Screen of Death),a dead system or even smoke. Software problems can manifest themselves in BSODs and other errors that show up once Windows boots.

what is wrong with my computer

Starting The Troubleshooting Process

First thing to do is just stop. Yep, stop and try to think back to any recent software or hardware that was added. Then proceed with the following checklist:

1. Write down any error messages you see on the screen. Write clearly, as the syntax in the error must be exact for techs to track down the problem.
2. If anything is smoking or running hot, be sure to unplug the computer.
3. Do you hear any beep codes? If so how many and note if they are long or short beeps.
4. Is there any power? Do you hear fans spinning or the hard drive churning?
5. If it says “No Operating System Found,” can you tap the BIOS setup key and confirm that the hard drive is showing up in the BIOS.
6. Confirm there are no disks in DVD drive or any thumb drives in the USB ports.
7. Your computer might have built-in Diagnostics, try tapping the F12 or F10 key when booting. If you see an option for Diagnostics, try running it.

The above steps should at least help you determine if the problem is hardware or software related. In either case, make sure you have the system recovery disk or your Windows Operating System disk, as you may not be able to repair your computer without those.

If you have questions about computer troubleshooting, be sure to visit us on our free computer repair message boards today!

What is wrong with my computer checklist:

  1. Keep track of noises, beeps or any strange smells coming from the computer.
  2. Write down exact error codes–they matter.
  3. Make sure there are no disks your drives that Windows might be trying to boot to.
  4. Unplug any external devices–like hard drives, scanners, etc.

Category: Troubleshoot


About the Author ()

Dave has been providing free computer repair and tech support advice online since 2002. Join us on our forums and be sure to subscribe to our newsletter for weekly tips and other helpful computer articles. Connect with me on: Google+

Comments (6)

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  1. isaiah says:

    please my system delays booting and when it successfully boot using like 1hr…it shows not responding when I load programs…. please what is the possible problem and solution… ho630 32bit windows 7

    • Dave Dave says:

      In many cases a computer that is slow to boot might be experiencing hard drive problems. You should try and do a system restore on your computer after backing up the data.

  2. Ned says:

    The article may have already mentioned this but, I thought I’d throw it in here. One easy thing to remember about diagnosis for a computer problem is too, rule out hardware first, then move to software. You can’t fix a software problem if you have a hardware problem.

  3. doris says:

    I have a laptop and a friend installed windows 8 on it and it is a windows7 home. The license code was for only one computer so I called Microsoft and was told I needed to use restore disks to remove windows 8 so I ordered the restore disks and now my computer won’t boot. I ran a test on the memory and drive which said they were good. The computer is out of warenty now so Microsoft won’t help me. I went from a working computer to now one I can not use. Any advise?

    • Dave Dave says:

      What happened when you ran the restore disks? Did it seem to do anything at all? What exactly is happening now when you try and boot? Are there any errors?

  4. Kingsley says:

    I agree with you, Ned.

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