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  1. 1 point
    CMD + R should boot to a recovery hard drive that allows you to run utilities such as repair permissions and first aid, etc. Is it not getting that far?
  2. 1 point
    Try this: Reset the PRAM (parameter random access memory). Turn on the computer and then press and hold the Command, Option, P, and R keys until you hear a second start-up chime. Also, make sure nothing else is connected to the computer when attempting to boot--external drives, etc.
  3. 1 point
    Windows has this in-built function to make a "recovery password disc" in the Control panel, which allows you to reset the password on that computer. The only problem is that you can only use this function on the computer that you need the password for, and if you can't get into it, then you're not going to be able to use it. The only way to change the password on Windows is to use one of the "boot loader" programs out there which load before Windows does and then changes the password inside your hard drive, you can try some free or paid windows password reset tool like ntpassword, Tunesbro, ophrack and other free tools. http://pogostick.net/~pnh/ntpasswd/walkthrough.html https://www.tunesbro.com/reset-windows-7-password.html https://ophcrack.en.softonic.com/ but you need to prepare a USB and a working computer for burning USB or DVD.
  4. 1 point
    Since this is a local account, and if you do not have a password recovery disk, I am not sure what you can do aside from exploring the world of third party hacking tools. Worse case scenario, you may need to revert the computer to factory condition. You will lose your data if it is not backed up. I have a few accounts on my Windows machines. One admin account I never use, one admin account I use when I need to install software, and my standard user account I for myself. The admin account I never use is a Microsoft account, so I know I can always reset the password online and get in if I have to. Good luck, maybe someone else will have a suggestion for you.
  5. 1 point
    Does it act the same way from a cold boot as it does from a restart after it has already booted successfully? Odds are there is something either wrong physically or POST is having trouble running some initial tests. You can see if there is a BIOS update for your model that may address some of this. I would also try removing items one at a time and see if the POST process quickens up when you remove something. It is likely a slightly faulty RAM stick so try running with just one.
  6. 1 point
    It's working! I will try turning off auto updates and running the command , but I am OK with factory resetting the laptop if I have to. Thanks! It worked, thanks!