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  1. Random stuff happening

    I did not look. the keyboard issue is always when I start the computer never happens in other time
  2. Random stuff happening

    I was trying to get the mouse to work that I never looked at the time. And when the keyboard has no lights no matter how many times you press the num lock key I think it is safe to say it had something more to do with the mouse and keyboard then the computer itself. Given the fact that when I unplugged and replugged in both the mouse stopped having a light I am not sure when I will be on as it is Friday
  3. Random stuff happening

    In the past I have had issue with restore points not working. I have had to use a restore with all my files saved just to get back on to the main desktop screen
  4. Random stuff happening

    The only thing I found for the time from of the keyboard mouse error is where I shut the computer off. And there is no warning errors for when I had sound issue. I will have to post a link to the screenshots as I cannot get them to attach here sorry The error The info
  5. Random stuff happening

    Sorry this is long. I walked away from my computer and all was well I could move the mouse, type and everything. Come back within 5 mins and could not move the mouse or even type. Looked at bottom of mouse and the light was light up but the numbers key on the keyboard was night. So I tried changing the ports they where plugged into(have had issue with the keyboard before and changing the mouse and keyboard ports around always fixes it). Still no light. so I unplugged both and tried just the mouse no light, plugged into the other one no light. So I plugged the mouse into the front ports and no light. Hard booted the computer and both work now. Everything was fine until a couple hours later when I was playing a game and listening to music. My sound just went out so I paused the music and check the sound in game had no sound. My speaker icon when click shows two different sounds choices so I changed that and nothing. Shut off and restart the computer still no sound checked the speaker icon had two choice so I changed to the second on and had sound. I thought today I would check the event log and got some error about some snap thing not loading(I cannot remember what it sound). Is there anything I should check in the event viewer when I get there?
  6. Out of warranty repair assistance

    I know when updating to Windows 10 you can download a copy of the media creation tool put it on a disc or thumb drive. Then go to the computer and run the media creation tool to reinstall Windows 10. I am sure that it will work with this issue.
  7. CCleaner

    It was already uninstalled but I was telling someone about it and they did not believe that I would get that error and asked me to show them it
  8. CCleaner

    I tried the event manager and did not find anything. Where are the archived messages for the action center
  9. CCleaner

    Is there a way on Windows 10 to search for an error about say CCleaner? It was a window error not a CCleaner one. I had a message by the action center on the computer and I click it. Open Edge and the message disappeared. I am trying to find the message again. This error message was after a update to Windows 10. This is what I got when I click the error for CCleaner not made for the version of windows. this was in edge browser. Your app isn't compatible with Windows Insider Preview. If you try to use this app with Windows Insider Preview , it might not work correctly or might not work at all. Go to the support website for the app developer, and check if a new or updated app is available for Windows Insider Preview .
  10. Adware windows 10

    I use Maxthon
  11. Adware windows 10

    I use both of them that is why I was asking.Will I still be able to use them if I let adware do its thing
  12. Adware windows 10

    I am not sure if I should delete the two items(see picture) as I do use them or if that maybe why my computer is acting up. Like the narrator thing. Here is the log for it too # AdwCleaner v5.019 - Logfile created 10/11/2015 at 12:08:44 # Updated 08/11/2015 by Xplode # Database : 2015-11-09.1 [Server] # Operating system : Windows 10 Home (x86) # Username : master - STINKY # Running from : C:\Users\master\Desktop\AdwCleaner.exe # Option : Scan # Support : ***** [ Services ] ***** Service Found : CouponPrinterService Service Found : MasSvc_{MaxthonAppStore_1.1.0.10848} ***** [ Folders ] ***** Folder Found : C:\Program Files\Coupons Folder Found : C:\Program Files\Yahoo!\Companion Folder Found : C:\Program Files\Common Files\Innovative Solutions Folder Found : C:\ProgramData\apn Folder Found : C:\ProgramData\Yahoo! Companion Folder Found : C:\ProgramData\Innovative Solutions Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons Folder Found : C:\Users\master\AppData\Local\DownloadManager Folder Found : C:\Users\master\AppData\Local\Innovative Solutions Folder Found : C:\Users\master\AppData\Local\Temp\apn Folder Found : C:\Users\master\AppData\LocalLow\HPAppData Folder Found : C:\Users\master\AppData\Roaming\Yahoo!\Companion ***** [ Files ] ***** File Found : C:\Program Files\Mozilla Firefox\user.js ***** [ DLL ] ***** ***** [ Shortcuts ] ***** ***** [ Scheduled tasks ] ***** ***** [ Registry ] ***** Key Found : HKLM\SOFTWARE\Classes\pc-mechanic Key Found : HKLM\SOFTWARE\Classes\AppID\YMERemote.DLL Key Found : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar.1 Key Found : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [BackgroundHost.exe] Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_WEBOC_MOVESIZECHILD [BackgroundHost.exe] Key Found : HKLM\System\CurrentControlSet\Services\Eventlog\Application\Update snipsmart Key Found : HKLM\System\CurrentControlSet\Services\Eventlog\Application\Util snipsmart Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [Savepass 2.0-bg.exe] Key Found : HKLM\SOFTWARE\8c2039bc-46a8-4ece-8671-0e3732b6ec26 Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Found : HKLM\SOFTWARE\Classes\CLSID\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F} Key Found : HKLM\SOFTWARE\Classes\CLSID\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} Key Found : HKLM\SOFTWARE\Classes\Interface\{8233093C-178B-484B-979E-3C6B5B147DBC} Key Found : HKLM\SOFTWARE\Classes\Interface\{A8F7D0A5-7074-40B8-9BDC-1174BDD0A132} Key Found : HKLM\SOFTWARE\Classes\Interface\{D14D64BC-A0E4-42E3-BB72-FB41EA43C198} Key Found : HKLM\SOFTWARE\Classes\Interface\{DD1F043F-ABC8-4643-8B95-D2C5B22BB019} Key Found : HKLM\SOFTWARE\Classes\Interface\{E3F3E8F9-F747-4DD6-BA6B-82A6CE1E0860} Key Found : HKLM\SOFTWARE\Classes\Interface\{ED0B64D4-BF27-4521-AD27-190F49BF5EA7} Key Found : HKLM\SOFTWARE\Classes\Interface\{023E9EC8-B147-40EB-B0B3-DF90618FB371} Key Found : HKLM\SOFTWARE\Classes\Interface\{0522D9A4-4D57-437D-978D-E5B3B6C9005D} Key Found : HKLM\SOFTWARE\Classes\Interface\{07F41522-AF7D-4F26-B394-094F059FDB8A} Key Found : HKLM\SOFTWARE\Classes\Interface\{0C40F472-7407-4467-8914-1DEA7C326972} Key Found : HKLM\SOFTWARE\Classes\Interface\{212E6D43-6062-492A-B8CC-144669FF11ED} Key Found : HKLM\SOFTWARE\Classes\Interface\{224FE662-1E6D-4BC0-AEBB-9E2FB4057BE9} Key Found : HKLM\SOFTWARE\Classes\Interface\{3A807417-B46D-4D37-8C9A-19AC6DE204F9} Key Found : HKLM\SOFTWARE\Classes\Interface\{3CC60715-D6C5-429D-830E-43FA3F86C61D} Key Found : HKLM\SOFTWARE\Classes\Interface\{4517D94C-19BA-46FA-BE66-2A30CEAC4A85} Key Found : HKLM\SOFTWARE\Classes\Interface\{555D7146-94A8-4C94-AE76-C39CDC7F7705} Key Found : HKLM\SOFTWARE\Classes\Interface\{59D188FA-757A-424E-8C93-F58FFD896BD7} Key Found : HKLM\SOFTWARE\Classes\Interface\{8120D9D6-785C-4413-9C0C-DF2028C56FAD} Key Found : HKLM\SOFTWARE\Classes\Interface\{823AE2EB-E62C-4847-B192-C99B91B92416} Key Found : HKLM\SOFTWARE\Classes\Interface\{9B4F7CFE-987D-410E-A8E4-20182E0B3C24} Key Found : HKLM\SOFTWARE\Classes\Interface\{9B9A45F4-18FC-484A-BACA-076D78273D8E} Key Found : HKLM\SOFTWARE\Classes\Interface\{A6D54287-7939-466A-8579-92546D946C8C} Key Found : HKLM\SOFTWARE\Classes\Interface\{A78EDAFB-926F-4D93-AB13-8232D7378EB1} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{B722ED8B-0B38-408E-BB89-260C73BCF3D4} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}] Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}] Key Found : HKCU\Software\Yahoo\Companion Key Found : HKCU\Software\Yahoo\YFriendsBar Key Found : HKCU\Software\AppDataLow\Software\Yahoo\Companion Key Found : HKLM\SOFTWARE\Uniblue Key Found : HKLM\SOFTWARE\RrFilter Key Found : HKLM\SOFTWARE\Yahoo\Companion Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Toolbar Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Companion Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.1.6 Key Found : HKU\.DEFAULT\Software\OutfoxTV Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\464AA55239C100F32AF2D438EDDC0F47 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5652BA3D5FB98AE31B337BF0AF939856 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EB95E1AFCBABE3DB9ECCC669B99494 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8036C72171EF4ba46856BF57969F6A36 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\89BB7852687BDC34B9A81E01C7FF9173 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CBC85D72B148084ABE8C2F072F781F4 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CC5A38A64D6098468BC8395BA0EFF03 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8DF9A1AC557F56c49B56F6B83E293C15 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A97C590397DCC454AA8923563BAB10E4 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B08932C78B697C244BE7BA3E6FF09B62 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CFA51B44D54927c4E9B7BC1D3FD1E49F Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D14A7F65792054F418578C78367D13F7 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DFE9F0BD163D827438CB6AD6B100EC48 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F739A19A8327dc64C9A8B641A9E89646 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\158D6D9E3FE81fa428925F22ACB3A965 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\15E6C514FEFC09f45BAFAAE1D7546ED4 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1DB42320A8525634AA089F0BEC86473B Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\22468B0D6050b2e46B9C4B67A8F59577 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2251BF05A2F606d43BB064BD63CBD87E Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3255D95681398614190EDF0A4F3F77DB Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3CDF313E9B28c944FBC7579CF4949414 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\71E54748EDD3dc1468548785DC856EDA Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\754590DD06DE8d249B526503432F99D4 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18C9E3869A16248439FE3FF9EB02207A Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5D8011310B2622942868A458964FFDC5 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6C63F7979DCC2154CB9591969A5CB89D Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6DD31E6C1A73B334383DF186676F4D20 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB3204F747B20694B8D49EF92D8DC94B Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C81E33A400B6F814E90C7A3354E2A3A5 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EDBF68C5F16790341B7C6FD7C7F8E4FC Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFA531D0F3A71504DA7AC6A11CE33739 Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7AB5857A57A0687786597A857BFFFFFF ***** [ Web browsers ] ***** [C:\Users\master\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : [C:\Users\master\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [10958 bytes] ##########
  13. Ithouht thayt was what was being it up but then I had my hand on just the mouse and the narrator popped up again this time behind everything
  14. just tried the caps lock plus enter and it did not pop up. I am not sure how it comes up. just found it. Window Key plus enter.
  15. this is what I see when I start up on the right side and task manager