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jimbob6562

windows xp home edition no sound

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Please someone help I have no sound and my computer throws an error message at logon the error message is as follows- run dll error. Cmicnfg.cpl dll module not found I have tried dowloading audio drivers but windows can't start them. I hope someone can help as I am going grey haired

Many thanks

Jimbob

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Sounds like a driver problem/conflict. Couple things, do you have a sound card or are you using onboard sound (right off the motherboard)? If your using a sound card make sure your onboard sound is disabled in BIOS, that may clear up the problem. If you don't have a sound card goto the device manager, right click on 'My Computer' and select properties. Next click the device manager button. Find your sound device in the list, right click on it and choose remove this device or uninstall. Don't disable it, just remove it or uninstall it via the device manager. Reboot, Windows should find the device again and let it install it. That will probably solve it. If it does or doesn't let us know and we'll try something else.

What's the make and model of the machine?

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