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Ethan

Lenovo 900-13ISK Completely Dead

Question

Hi,

 

I have a Lenovo 900-13ISK 80MK 

 

Unfortunately, for unknown reasons it is completely dead. 

 

I ordered a new charger to make sure it wasn't a power issue. 

 

And it still doesn't want to come back to life :(

 

I was just wondering if anyone here had any tips I could use to troubleshoot my laptop?

 

Any help would be much appreciated.

 

Thanks

 

-Ethan-

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Remove the battery, unplug the adapter and then hold down on the power button for about thirty seconds. Plug the power back in and then try booting again. 

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22 hours ago, Dave@Bytes said:

Remove the battery, unplug the adapter and then hold down on the power button for about thirty seconds. Plug the power back in and then try booting again. 

Okie dokie! I'll give it a shot and let you know how it goes!

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On 06/12/2017 at 4:05 PM, Dave@Bytes said:

Remove the battery, unplug the adapter and then hold down on the power button for about thirty seconds. Plug the power back in and then try booting again. 

I just did that. I didn't bother with the power button though. And it turns on! 

So do you know if it is just a matter of replacing my battery or something like that?

This is all quite bizarre, I have no idea how it turned on.

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It may never happen again. You will usually have to depress the power button to remove any residual power from the motherboard, but your laptop may have been low on charge and discharged itself. Glad it's working. 

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14 hours ago, Dave@Bytes said:

It may never happen again. You will usually have to depress the power button to remove any residual power from the motherboard, but your laptop may have been low on charge and discharged itself. Glad it's working. 

Thanks for all the help, it is much appreciated. 

Unfortunately, I have already hit another bump. 

My BIOS isn't recognising my SSD.

So when I try to install Windows it's not popping up around there either.

Any idea's what it might be?

P.S. I tried resetting the BIOS to "Default setup". I've also made sure that my SSD was securely attached into the motherboard.

Also, on another note about the site. 

I've had this problem for a while now. Every time I try to log in I have to reset my password. (Never recognises any of the old ones, ever) 

Anyhow, it doesn't bug me that much. But I thought I might mention it. 

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Regarding your site, delete your cookies and let me know if it persists. So the hard drive is not being seen at all? When you boot up, can you tap F10 and get into the Lenovo diagnostics? I am not sure if that model supports it, but usually F10 is the onboard diagnostics for Lenovo. 

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