Your HP computer likely has an HP Recovery partition. Newer Hewlett Packard computers give you the ability to create a set of recovery CDs or the option to perform a restore from the HP recovery partition on your hard drive created at the factory. This hidden partition holds the files necessary for the recovery. This tutorial is about recovery directly from the partition. However, you should learn how to create the recovery CDs in case anything should happen to the recovery partition on the HP computer. Learn how to create the recovery CDs here.
Creating these disks is essential and should be done before you need to repair your Hewlett Packard computer.
Windows 10 HP Recovery Options
Older versions of Windows had to rely on the HP Recovery Manager to restore an image of the computer from an existing partition on the hard drive. Any computers running Windows 10–regardless of the manufacturer–have the ability to reinstall the Operating System through Windows itself.
HP Recovery If Windows Boots Normally
Do the following if Windows boots normally, but you simply want to reinstall the Operating System to fix nagging issues.
- Type Reset this PC in the search box.
- Select Recovery.
- Click the Get Started button.
- Windows will ask if you want to “Keep my files” or “Remove everything.”
When you select “Keep my files,” everything is removed except your data. If any HP apps were pre-installed, they will be re-installed with Windows 10. All other programs will be removed.
If you select “Remove Everything,” everything is removed, including apps, your files, and any personal information. HP apps will be reinstalled with the Operating system.
HP Recovery If Windows Does Not Boot Normally
If your HP computer will not boot and you need to revert the computer to a factory state or attempt to repair it, then do the following:
Restart the computer and immediately begin tapping the F11 key.
- Under Choose an option, select Troubleshoot.
- Click Reset this PC.
- Select the option to keep or remove your files.
Access The HP Recovery Partition
Older versions of Windows prior to 2018 will have the HP Recovery Manager installed.
The first thing you should do is backup any important data, such as pictures, music files, favorites, and anything important that you’ve saved since purchasing the computer. All new data will be lost and the system will be returned to factory condition.
Next, you’ll want to unplug any external devices, such as USB printers, cameras or scanners. These devices could interfere with the recovery process.
There are a couple of ways to reach the recovery screen. The easiest will be to tap the F10 key repeatedly when booting the PC. This will take you to a screen to begin the process. Or, once in Windows, you can go to Start>All Programs>HP Tools>HP PC System Recovery.
HP Recovery Partition Conclusion
Follow the onscreen instructions. The process may take an hour or two depending on the size of the hard drive. Once complete, your HP computer should be reverted to the original factory condition. If you have questions on how to access the HP Recovery partition, join our free forums and ask. Or you can read our other HP computer tutorials for different suggestions on how to perform an HP recovery.